InterAssista – We will manage your claims

InterAssista is an independent claims management company originating from Europe with an aim to manage claims on behalf of insurance companies and fleet managers.

Our business areas are Green Card and Fourth Motor Directive claims.

Our Skills

We understand how stressful it can be for a driver when they have been involved in the Road Traffic Accident in a country where they might not be familiar with traffic laws or understand the language therefore our multilingual team are able to assist driver at the scene.

In addition, we are able to arrange the vehicle recovery, repairs and arrange the replacement vehicle at outset of the claims to reduce the length of the claim as well as potentially lengthy hire claim.

Due to our extensive experience in all road traffic matters, we are able to provide outstanding advice to our insurer clients.

Services

Green card and EU 4th Directive representation

We settle claims on behalf of insurance companies. We have legal knowledge, competence, experience to provide excellent service our Clients’ deserve, this is achieved by employing a dedicated team of experienced claims handling specialists who individually will manage your cases from case creation to conclusion.

Telephone assistance to the driver at the scene

We understand how worrying and stressful it can be for a driver involved in a road traffic collision in a different country to communicate with other driver or the police officers when they do not have sufficient English language skills, therefore our multilingual team can assist the driver via telephone call. During the telephone call we explain of the steps to take as well as helping to exchange the details.

Vehicle inspection

We work together with some UK leading companies that can assess the vehicle at an early stage of claim. We can also obtain a desktop vehicle damage assessment. During the assessment the engineer will determine the value of the damages vehicle. Our aim is to help parties to return the pre-accident state as soon as possible. Our partners offer a tailored service to help to drive down the cost of claims, maximise opportunities and deliver exemplary customer service, underpinned by 24/7 operations.

Vehicle recovery

If the vehicle is not drivable following the road traffic collision via our partners we can arrange vehicle recovery.

Vehicle repairs

That gives great coverage, capacity and service options, which all add up to a better experience. The repairs are completed to a high standard and without unnecessary delays to allow people get back on the road as soon as possible.

Replacement vehicle

Our partners can provide a replacement vehicle whilst the vehicle undergoes the repairs. This way we can control on length of hire period. Our partners will inform the claimant of mitigation principle to ensure that the claimant understand their obligation under the law.

Claims recovery

Most of our clients repair their vehicles when the vehicle has returned to home country. If the liability for the collision rests with the other driver we can assist with recovery of the costs of the repairs from the responsible party.

Medical assessment

Our partners are a respected market leading medical reporting agency who we have the expert knowledge and experience to drive exceptional service and quality. Our Partner is one of the UK’s largest providers of medical reports and rehabilitation services offering a bespoke service for all medical reporting needs. Their leading panel of experts’ and treatment providers covers wide areas of the UK to enable to offer convenient appointments, and the dedicated team of treatment professionals work to ensure that injured person is treated at a high standard, with many of the therapists being located within 3 miles of injured person’s home or work address.

Provide treatment to reduce the recovery period

The effects of an accident can be extremely debilitating on top of the added stress of a claims process. We understand the strain on parties involved both physically and psychologically, so our partners are on hand to provide practical and empathetic support to the injured party as they progress through their required rehabilitation programme. The dedicated rehabilitation team will work with the injured person to provide the best treatment at the earliest opportunity. With nationwide networks of private UK hospitals and diagnostic service providers ensure that our partners can facilitate all treatments and diagnostic services for the injured person. Some of the services are Physiotherapy, Psychotherapy, MRI scan and X-ray.

Testimonials

It has been my pleasure to have been associated with InterAssista’s staff in Manchester for eight years. I have worked on behalf of many UK Insurers, and Dzidra Noor and her colleagues can be compared very favourably to their counterparts in other companies. They have accumulated considerable knowledge and experience of the UK litigation system and are acutely aware of the claimant tactics and high costs that are inherent. Dzidra and her team always adopt a proactive approach to claims and their litigation containment strategy ensures their clients obtain the optimal outcome. It is rare for me to disagree with the strategy they have adopted, and I simply have to ensure that the agreed strategy is followed through in litigation. The fact that the Team can speak so many languages between them is a considerable bonus
Nigel Partridge
Partner, Flint Bishop LLP
Thank You very much for the clarification. It is much as appreciated as You can understand I started to receive correspondence from my insurance regarding the matter which was as if we were starting the claim from scratch and I will wait credit info from my bank. Many thanks for Your assistance in this matter. I would like to say many thanks Yourself and all in Your team, also to Your client for their fairness and honourable approach in relation to this incident.

Team

Dzidra Noor

Branch Director

Maira Jones

Accountant

Karolina Sulewska

Claims handler

Arnold Barcevic

Claims handler

Gunta Dumarane

Office administrator

Get in touch if you are looking for assistance in managing your claims CONTACTS

UAB Interassista, Private Limited Liability Company is incorporated in Lithuania (Number FC036706) with its registered office situated at 5 Perkunkiemio, Vilnius, LT-12129. UAB InterAssita is The Joint Stock Company, private legal entity with a limited civil liability. Share capital 2896 EUR.